1. Free Shipping Over $99

Enjoy FREE standard shipping on Australian orders over $99.

Simply spend $99 or more in a single order and the applicable free shipping option will be available at checkout.

2. Orders Under $99

For orders under $99, shipping is calculated at checkout based on the items in your order and your delivery location.

Your shipping cost will be clearly displayed before you complete your purchase.

3. Our Delivery Partners

Beauty Market Australia uses major delivery providers across Australia, including Australia Post and Aramex Couriers.

The carrier selected for your order will depend on your location, the items being delivered and the most suitable delivery service available for your area.

This allows us to provide delivery across metropolitan, regional and remote areas of Australia.

4. Shipping Costs

Where an order does not qualify for free shipping, the applicable shipping charge will be calculated at checkout.

Shipping costs may vary depending on:

• Your delivery location
• The products in your order
• The size and weight of your parcel
• The delivery service available to your area

You will always have the opportunity to review the shipping cost before completing your order.

5. Order Processing & Dispatch

Once your order has been placed, our team will prepare it for dispatch.

Once your order has been dispatched, tracking information will be provided where available so you can follow your delivery.

Please ensure your email address and delivery details are entered correctly when placing your order.

6. Delivery Times

Delivery times vary depending on your location and the courier responsible for delivering your order.

Metropolitan locations will generally receive deliveries sooner than regional and remote areas.

Delivery timeframes provided by the courier are estimates and may occasionally be affected by weekends, public holidays, peak shopping periods, weather events or other circumstances outside our control.

7. Tracking Your Order

Once your order has been dispatched, tracking details will be sent to the email address provided with your order where tracking is available.

Please allow some time for the courier's tracking system to update after receiving your dispatch notification.

8. Authority to Leave

All Beauty Market Australia orders are dispatched with Authority to Leave where the delivery service permits.

This means that if no one is available to receive your delivery, the courier may leave your parcel in a safe location at the delivery address.

If you do not want your parcel sent with Authority to Leave, please contact us as soon as possible after placing your order so we can update your delivery instructions where possible.

Email: support@beautymarketaustralia.com.au
Phone: 07 5621 0047

Please ensure there is a safe and suitable location for the courier to leave your parcel.

9. Incorrect Delivery Details

Please carefully check your delivery address before completing your order.

If you notice an error after placing your order, contact us as soon as possible. We will do our best to update the details before dispatch.

Once an order has been dispatched, we may not be able to change or redirect the delivery.

Additional delivery charges may apply if a parcel needs to be returned or re-delivered because an incorrect or incomplete address was provided when the order was placed.

10. Need Help With Your Delivery?

If you have any questions about shipping, tracking or your delivery, our customer support team is here to help.

Beauty Market Australia

Email: support@beautymarketaustralia.com.au
Phone: 07 5621 0047