Privacy Policy

    Beauty Market Australia respects your privacy and is committed to protecting the personal information you provide to us.

    This Privacy Policy explains how we collect, use, store and disclose personal information when you visit our website, make a purchase, create an account, contact our team, subscribe to our communications or otherwise interact with Beauty Market Australia.

    This Privacy Policy is intended to reflect our obligations under the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs) where applicable.

    Last updated: September 2026

    1. Information We Collect

    Depending on how you interact with Beauty Market Australia, we may collect personal information including:

    • Your name
    • Email address
    • Telephone number
    • Billing and delivery address
    • Order and purchase information
    • Customer account information
    • Communications and enquiries you send to us
    • Information relating to returns, refunds and customer service enquiries
    • Marketing and communication preferences
    • Information you provide when entering promotions, competitions or offers
    • Technical information relating to your use of our website, including your IP address, browser, device and website activity

    When you make a purchase, your payment information may be processed securely by our payment service providers. Beauty Market Australia does not necessarily receive or store your complete credit or debit card details.

    2. How We Collect Personal Information

    We may collect personal information when you:

    • Visit or browse our website
    • Place an order
    • Create or manage a customer account
    • Contact our customer service team
    • Subscribe to emails or other marketing communications
    • Complete a form on our website
    • Participate in a promotion, competition or offer
    • Request a return, refund or other customer support
    • Communicate with us by email, telephone, social media or another communication channel

    We may also receive information from service providers and technology platforms that assist us in operating our website and providi
    ng our services.

    3. How We Use Your Personal Information

    We may use your personal information to:

    • Process and fulfil your orders
    • Process payments
    • Arrange shipping and delivery
    • Provide order confirmations and updates
    • Manage customer accounts
    • Process returns, exchanges, credits and refunds
    • Respond to enquiries and provide customer service
    • Communicate with you about products, services and orders
    • Send marketing communications where permitted
    • Provide information about new products, brands, promotions and special offers
    • Personalise and improve your shopping experience
    • Understand how customers use our website
    • Improve our website, products and services
    • Maintain the security of our website and systems
    • Detect or prevent suspected fraud or misuse
    • Maintain appropriate business and transaction records
    • Comply with our legal and regulatory obligations

    4. Marketing Communications

    If you choose to receive marketing communications from Beauty Market Australia, we may contact you with information about new products, beauty brands, promotions, special offers, new arrivals and other news that may be of interest to you.

    You can unsubscribe from marketing emails at any time by selecting the unsubscribe option included in our marketing communications.

    You may also contact us at support@beautymarketaustralia.com.au if you would like assistance updating your communication preferences.

    Unsubscribing from marketing communications will not prevent us from sending you necessary transactional or service communications
    relating to an order, payment, delivery, return or customer account.

    5. Cookies and Website Technologies

    Our website may use cookies and similar technologies to provide and improve website functionality.


    These technologies may be used to:

    • Keep the website functioning correctly
    • Remember your preferences
    • Maintain your shopping cart
    • Understand how visitors use our website
    • Analyse website traffic and performance
    • Improve your shopping experience
    • Measure the effectiveness of advertising and marketing
    • Provide relevant advertising where applicable


    Some cookies and similar technologies may be provided by third-party services used in connection with our website.

    You can manage or disable certain cookies through your browser settings or other privacy controls that may be made available to you.


    Please be aware that disabling certain cookies may affect the functionality of our website.

    6. How We Share Personal Information

    We may disclose personal information to third parties where reasonably necessary to operate Beauty Market Australia and provide our products and services.

    These third parties may include:

    • Payment processors
    • Shipping, courier and logistics providers
    • E-commerce and website service providers
    • Website hosting and IT service providers
    • Customer service platforms
    • Email and communication providers
    • Marketing and advertising service providers
    • Analytics providers
    • Professional advisers, including accountants and legal advisers
    • Government, regulatory or law enforcement authorities where required or authorised by law

    We only disclose information where reasonably necessary for the relevant purpose or where otherwise permitted or required by law.

    Beauty Market Australia does not sell your personal information simply for another organisation's independent marketing purposes.

    7. Payment Information

    Payments made through our website may be processed by third-party payment providers.


    These providers may collect and process payment information in accordance with their own privacy policies and security requirements.


    We encourage customers to review the privacy information provided by the relevant payment provider if they would like further information about how payment information is handled.

    8. Overseas Processing and Disclosure

    Some of the third-party technology, e-commerce, payment, marketing, analytics, hosting or other service providers used by Beauty Market Australia may operate or store information outside Australia.


    As a result, personal information may in some circumstances be stored, processed or accessed from locations outside Australia.


    Where Australian privacy law requires us to do so, we will take reasonable steps in relation to the handling and disclosure of pers
    onal information to overseas recipients.

    9. Protecting Your Personal Information

    Beauty Market Australia takes reasonable steps to protect personal information from misuse, interference, loss and unauthorised access, modification or disclosure.


    We use appropriate administrative, technical and organisational measures according to the nature of the information and our business operations.


    However, no transmission of information over the internet or electronic storage system can be guaranteed to be completely secure.

    10. Accessing Your Personal Information

    You may request access to personal information that Beauty Market Australia holds about you.

    To make a request, please contact us at:

    support@beautymarketaustralia.com.au

    We may need to verify your identity before providing access to personal information.

    In some circumstances, Australian privacy law may permit us to refuse access. Where applicable, we will explain the reason for doing so.

    11. Correcting Your Personal Information

    We want the personal information we hold about you to be accurate and up to date.

    If you believe information we hold about you is incorrect, incomplete or out of date, please contact us and request that it be corrected.

    You can contact our team at:

    support@beautymarketaustralia.com.au
    07 5621 0047

    12.Retention of Personal Information

    We retain personal information for as long as reasonably necessary for the purposes for which it was collected and to meet our business, accounting, taxation, legal and regulatory requirements.


    When personal information is no longer required, we may take reasonable steps to securely destroy or de-identify it, subject to any
    legal requirements requiring us to retain particular records.

    13. Children's Privacy

    Our website and products are intended for a general consumer audience and are not designed for the purpose of knowingly collecting
    personal information directly from children.

    If we become aware that personal information has been provided by a child in circumstances where parental or guardian consent is required, we will take appropriate steps in accordance with applicable law.

    14. Third-Party Websites and Services

    Our website may contain links to websites, platforms or services operated by third parties.

    Beauty Market Australia is not responsible for the privacy practices, security or content of third-party websites.

    We recommend reviewing the privacy policy of any third-party website or service before providing personal information.

    15. Privacy Enquiries and Complaints

    If you have a question, concern or complaint about how Beauty Market Australia has collected, used, stored or disclosed your personal information, please contact us.

    Please provide sufficient information for us to understand and investigate your concern.

    We will review privacy complaints and aim to respond within a reasonable period.

    If you are not satisfied with our response, you may be entitled to make a complaint to the Office of the Australian Information Commissioner (OAIC).

    16. Changes to This Privacy Policy

    Beauty Market Australia may update this Privacy Policy from time to time to reflect changes to our business, website, technology, service providers, practices or legal obligations.

    Any updated Privacy Policy will be published on our website.

    We recommend reviewing this page periodically to remain informed about how we handle personal information.

    17. Contact Us

    If you have any questions about this Privacy Policy, would like to request access to or correction of your personal information, or
    wish to make a privacy complaint, please contact:


    Beauty Market Australia


    Email: support@beautymarketaustralia.com.au
    Phone: 07 5621 0047
    Website: https://beautymarketaustralia.com.au/