• Beauty Market Australia respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store and protect your information when you visit or make a purchase through our website.

1. Information We Collect

When you use our website, place an order, create an account or contact us, we may collect information including:

  • Your name
  • Billing and delivery address
  • Email address
  • Phone number
  • Order and purchase details
  • Payment information
  • Account information
  • Information you provide when contacting customer support
  • Website usage and browsing information

We only collect information that is reasonably necessary to provide our products and services.

2. How We Use Your Information

We may use your personal information to:

  • Process and fulfil your orders
  • Arrange delivery and shipping
  • Process payments
  • Manage your customer account
  • Provide customer support
  • Respond to enquiries
  • Send order confirmations and updates
  • Improve our website, products and services
  • Send marketing communications where you have provided consent
  • Prevent fraud and protect the security of our website
  • Meet our legal and regulatory obligations

3. Payment Information

Payments made through our website are processed using secure third-party payment providers.

We do not store your complete credit or debit card details on our own systems. Payment information is handled by the relevant payment provider in accordance with its privacy and security practices.

4. Cookies and Website Technologies

Our website may use cookies and similar technologies to improve your browsing experience.

Cookies may help us:

  • Remember your preferences
  • Keep items in your shopping cart
  • Understand how visitors use our website
  • Improve website performance
  • Provide relevant marketing and advertising

You can adjust your browser settings to manage or disable cookies. Some website functions may not work correctly if cookies are disabled.

5. Sharing Your Information

We may share personal information with trusted service providers where necessary to operate our business.

These may include:

  • Payment processors
  • Shipping and delivery providers
  • Website and hosting providers
  • Shopify and related ecommerce services
  • Marketing and analytics providers
  • Customer service providers

We do not sell your personal information to third parties.

6. Marketing Communications

If you choose to subscribe to our marketing communications, we may send you information about:

  • New products
  • Special offers
  • Promotions
  • Beauty collections
  • Website updates

You can unsubscribe from marketing emails at any time by using the unsubscribe link included in the email or by contacting us.

7. Data Security

We take reasonable steps to protect your personal information from unauthorised access, misuse, loss, alteration or disclosure.

However, no online transmission or electronic storage system can be guaranteed to be completely secure.

8. Third-Party Websites

Our website may contain links to third-party websites or services.

We are not responsible for the privacy practices or content of third-party websites. We recommend reviewing their privacy policies before providing them with your personal information.

9. Accessing or Correcting Your Information

You may request access to the personal information we hold about you.

You may also ask us to correct information that is inaccurate, incomplete or out of date.

To make a privacy request, contact us using the details below.

10. Your Privacy Rights

Depending on applicable Australian privacy laws, you may have rights relating to your personal information, including rights to access and request correction of information we hold about you.

If you have concerns about how we handle your personal information, please contact us first so we can investigate and address your concern.

11. Children's Privacy

Our website is not intended to knowingly collect personal information from children without appropriate consent.

If you believe that a child has provided us with personal information, please contact us so that we can take appropriate steps.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our business, website, services or legal requirements.

Any updated version will be published on this page with a revised "Last updated" date.